Visitors must be in possession of a valid visa (if applicable in your nationality) together with relevant health documentation upon arrival in both Kenya and Tanzania or may purchase a visa at the airport upon arrival. Different regulations do apply according to nationalities and countries of origin. Kenya is now enforcing “blank pages”, condition of entry. Those requiring a visa (including all British citizens) are now advised to have at least two blank pages available in their passport on arrival, failure to meet this requirement could mean that entry will be refused. At the time of printing, US citizens require visas for entry into Kenya, Tanzania, Uganda, and Zanzibar. Non-US citizens should check with the specific embassies or consulates for their requirements. Visa requirements are subject to change without notice, and we recommend you check with the appropriate embassy or consulate. Passengers are responsible for ensuring they have the correct visas and documents.
Generally, personal effects such as cameras, laptops, computers and films may be imported temporarily free of duty in Kenya and Tanzania. However a customs bond may be required for professional video equipment, sound recording instruments, radio communications equipment, musical instruments and souvenirs from other countries. This is to ensure that goods can be re-exported. Firearms need a special permit, which must be obtained well in advance. Excess baggage is strictly monitored by all airlines and charges for excess weight can be very high. Expect customs officials to inspect baggage on arrival and departures.
Currency control regulations prohibit the export of local currency. There are no restrictions however on the amount of foreign currency a visitor may import. Only authorized foreign exchange bureaus and banks are permitted to transact foreign exchange.
Both Kenya and Tanzania enjoy an invigorating climate and visitors need not concern for their general health during the course of their stay. By far the biggest risk is Malaria, which is endemic in certain areas. Anti-Malaria medication should be taken according to the advice from your local medical practitioners. Visitors requiring special medication should pack sufficient supplies in their hand-luggage. Chemists and pharmacies are generally well stocked, however the names of some generic medications can differ. Consult your medical practitioner for advice on alternative medication to take as some medication may not be readily available. Tap water is generally safe within Nairobi, mineral water is available in most camps, lodges and hotels throughout Kenya and Tanzania (in many resort purified drinking water if provided free).
All Splendours of Africa Tours & Travel Limited are based upon hotel, lodge or tented camp accommodation and as such do not require any level of strenuous effort unless stated otherwise. This said, Africa is, for the most part, a developing continent. It is therefore important to understand and accept that even the most meticulously planned safari or travel arrangements can go wrong and that conditions can dictate that there may be moments of discomfort and delay to your journey. Clients booking any of the arrangements in our tariff implicitly accept the above and make any such booking subject to the booking conditions and general information within this tariff. It is our policy to constantly review the services of the handling agents, hotels, lodges and camps we use. We cannot however, be held responsible for the results of delays and alterations, other than in these circumstances outlined within our booking conditions.
Visitors to the region should take the same care as they would normally while visiting any other destination worldwide. By keeping vigilant, visitors can reduce the risk of incident. We do advise our clients not to take expensive jewelries on holiday with them and to watch hand bags, wallets and cameras when walking in crowed places. Walking at night in unlit areas is not advisable. We strongly recommend that all our visitors utilize safety deposit boxes when and where they are available for one’s peace of mind.
The tour cost includes all the details listed within the cost of your safari itinerary/ programme
Splendours of Africa Tours & Travel Limited endeavor, wherever possible, to meet any special needs that our clients may have. Most hotels, camps and lodges within the region are prepared (given sufficient notice) to cater to special dietary requirements. For persons who are disabled in any way, we will do our utmost to cater to whatever needs may apply. We do require notice of any requirements, so please ensure that we are made aware at the time of booking.
Splendours of Africa Tours & Travel Limited recognize that many of our travelers may wish to take their safari or enjoy their beach resort in an atmosphere of complete privacy and anonymity. If you require a special privacy arrangement, please advise us well in advance. Thereafter we can assure that the appropriate privacy and protection measures will be put in place.
Tour costs excludes porterage, gratuities to driver/guides, game rangers, local guides or incidental tips to hotel/lodge staff, bar and waiting staffs. Climbing equipments / Mountain gears for Mount Kenya climb and Mount Kilimanjaro climb. All items of personal nature such as laundry and drinks. Airport arrival and departure transfers and any optional excursions not indicated in your itinerary.
All prices are correct at the time of going to press. However, these are subject to increase in cases of force majeure, government tax and park entry fee increases and fuel surcharges. The correct price will be advised at the time of booking. Prices will also be quoted separately where safaris run from one season into another.
These booking conditions will form part of your contract with Splendours of Africa Tours & Travel Limited, Nairobi, Kenya. That contract and any matters arising from it are governed by Kenyan law and subject to the jurisdiction of the Kenyan Courts. Different terms and conditions may apply as between you any of the hotels, car rental companies, tour operators, airlines etc. involved in providing your holiday.
A binding contract between you the client/s and Splendours of Africa Tours & Travel Limited only exists when we have accepted your booking by issuing an invoice and a deposit has been paid by you. The deposit of 50% of the invoice must be paid on receiving our invoice and the remainder 30 days or more before commencement of our services. If payment is not received by the due date, we reserve the right to treat the booking as having been cancelled by you, and apply cancellation charges as set out in section 3 below.
Splendours of Africa Tours & Travel Limited make arrangements for hotel / lodges / camp accommodations, for transport and conveyance by whatever means, as Agents, on the express condition that Splendours of Africa Tours & Travel Limited shall not be liable for any injury, damage, loss, accident, delay or irregularity which may be occasioned by reason of any defect in any vehicle, or through the acts of defaults of any company or person engaged in conveying the passenger or in carrying out the arrangements of the tours, or otherwise in connection therewith, or any hotel/lodge proprietary or servant. Splendours of Africa Tours & Travel Limited accepts no responsibility for losses or additional expenses due to delays or changes in train, steamer, motor, air or other services, sickness, weather, strikes, civil disturbances, war, quarantine, natural disasters, force majeure, or other similar causes. All such losses or expenses will have to be borne by passenger. Such conveyance, etc. is subject to the laws of the country in which the tour takes place and all claims are subject only to jurisdiction of courts of the country in which the cause of action arises. Splendours of Africa Tours & Travel Limited reserves the right to employ sub-contractors to carry out all, or part of the services provided and in the event of such right, the terms and clauses above relating to Splendours of Africa Tours & Travel Limited’s liability shall apply.
We can organize a ‘flying doctor’ or Air Ambulance cover for you for the duration of your safari. This costs US$25 per person if travelling within Kenya only, and US$50 per person travelling in both Kenya and Tanzania. It is valid for a 2-month period. We strongly recommend that you / your clients subscribe to this cover. Simply mention it at the time of booking.
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