General Information

---

Privacy Policy

WEBSITE INFORMATION
All enquiries received from our network of websites are handled through our Central office. One of the main objectives of our websites is to provide visitors with information on safaris and related travel activities. We support the individual's right to online privacy and subscribe to the following privacy statement.

COLLECTED INFORMATION
Personally identifiable information is provided by you when making an enquiry - this includes all of the information on our enquiry forms, Client Information Records, payment authorizations and all subsequent e-mail and other correspondence between you and us. This personally identifiable information is gathered only with your knowledge, active permission and participation. Anonymous clickstream data may be gathered from our servers when you visit our sites - this includes IP address details. We may track your visit to our site by giving you a "cookie" on certain pages.

HOW WE USE THIS INFORMATION
Safari arrangements: Information provided by you during the enquiry, reservation and confirmation process is essentially used to make safari arrangements on your behalf. We share necessary details with third party safari operators contracted in order to arrange and to optimize your experiences on safari. We do not stipulate or in any way control the further usage of information provided to these contractors. Internal contacts data base: Your contact details may be used by our company to update you on information that we believe will be of interest to you personally. This information is sent to you by your primary contact within the company, usually your consultant, on an ad hoc but fully authorized basis only or by newsletter which you can unsubscribe yourself from. Testimonials and references: In cases where we receive feedback from a client that we believe would be of value to our visitors, we use anonymous quotes in testimonials only once permission has been obtained from the client. Many of our relationships with clients are personal and result in a willingness on their part to provide future references to prospective clients. We provide the contact details of these referees on a one-to-one basis with prospective clients and with the express permission of these referees only.

SHARING YOUR PERSONAL INFORMATION
All information gathered via our website becomes property of Splendours of Africa Tours and Travel. This information is never sold or wilfully distributed to third parties thus preventing personally identifiable information from being used in unauthorized mailings and other solicitations. All employees are bound by this privacy statement - this agreement is in place to protect the company, its public officers, employees and clients. Links - this site contains external links to other websites that may gather personally identifiable information from you and may have privacy policies that differ materially from our own. We recommend that you review these separate privacy statements.

UPDATING YOUR PERSONAL INFORMATION
At present we do not provide any automated means for you to update or delete information that you have supplied to us. Any request for these modifications will be honored by us. In addition to the above, we undertake not to wilfully disclose any personal information in our records except to comply with applicable laws or valid legal processes or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against any party who may be causing interference with our rights or properties or when anyone else could be harmed by such activities.

Mission

Providing exemplary holiday services and a life-enriching journeys to our valued customers in an engaging and personalized way responsibly through innovation, interacting with our expert local guides whose knowledge and infectious passion for their motherland makes your dream holiday revive as you get the best of a region visited.

Through product knowledge and continued research, ensuring industry’s sustainability, environment conservation and authentic travel experience. We stand as one of Africa’s most experienced, competent and reliable holiday planners and tour operator of the present time…

Vision

To be the top preferred Holiday Destination Management Company with a strong customer focus which delivers dynamic, innovative and unrivaled quality services that exceeds client’s expectations

Core Values

Excellence and Innovation:
Excellent is not a choice but our way of life, we promote, practice and deliver high standards of quality services to our treasured customers through innovation and continuous review of our performance to exceed guests’ expectations

Honesty and Integrity:
We integrate honesty and ethics into all aspects of our operations treating our customers with respect and faith

Reliability:
Paying attention to detail to our clients is of critical importance to build a good reputation and be a dependable tour operator

Passion:
We are committed and take pride in offering the unique nature’s gifts, spectacular sights and wonders to our customers as well as ensuring our passion becomes their passion.